Cutie Cakes is a perishable product and

shipping it is a delicate process!

SHIPPING POLICY

SHIPPING

 

Cutie Cakes products are shipped in a box with an insulated cooler and ice packs. 

 

Cutie Cakes products are shipped via UPS.

 

Transit times for ground shipping are estimated by UPS and not guaranteed.

 

We ship Monday, Tuesday and Wednesday with product arriving in 1 or 2 business days.

 

We does not ship perishables on weekends.

 

We will send an email with your order information along with your tracking number when your Cutie Cakes products ships.

 

When your Cutie Cakes product arrive, remove from shipping box and store in your refrigerator or freezer until you are ready to use.

 

If Cutie Cakes are a gift, it’s important to let the recipient know when to expect the product.

 

There is no signature required for Cutie Cakes delivery.

 

On the day of delivery, the product should be taken into the residence, remove from shipping box and placed in refrigerator or freezer.   

 

We are not responsible for orders that are:

  • Left outdoors overnight

  • Damaged during shipping

  • Unclaimed gifts

  • Incorrect address information

 

We do not ship to PO Boxes, Hospitals or Military Bases due to the additional delivery time that’s required after the package arrives. 

 

Currently, we do not ship to all 50 states. We only ship to ground states. Please view map link to see the 1 and 2 day UPS ground states we ship to: (click link to view map) 

 

We do not ship on: New Year's Eve, New Year's Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.

 

Please email us with any further questions: contact@cutiecakes.info

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